For businesses that live on enquiries
I build agents that find new customers, answer every message and call, and do the paperwork after the job. Each one is built for your business, and you own it.
Pick what happens in your business.
Press one. See what happens without an agent, and with one.
Chapter 1 · The problem
Watch one normal day. First what goes wrong, then what the bymoin agent does.
Tap to pause · dot to jump
09:02 Your Gmail inbox
Without bymoin. A supplier invoice adds up wrong. Nobody checks the sums. You pay $120 too much. $120 lost.
With bymoin. The bymoin agent checks every line. Wrong total found. Invoice held in QuickBooks. 4 seconds.
Simulated day · AGENT-04 Invoice Extraction Agent
11:12 Your business phone
Without bymoin. Mike calls. You are under a sink. He gets voicemail and calls the next plumber. Job lost.
With bymoin. The bymoin agent answers the call. Mike is booked for 2 pm in Jobber. 1 minute.
Simulated day · AGENT-02 AI Receptionist with Missed-Call Text-Back
13:40 Chat on your website
Without bymoin. A customer asks if her repair is under warranty. She waits hours for an answer. Customer waits.
With bymoin. The bymoin agent answers from your own terms. Correct answer, with the source. 3 seconds.
Simulated day · AGENT-03 Cited-Answer Support Chatbot
16:20 Slack
Without bymoin. You want to know which jobs make the most money. You lose your Saturday to spreadsheets. Saturday lost.
With bymoin. The bymoin agent reads your books. Boiler repairs, $38,400 profit. 20 seconds.
Simulated day · AGENT-07 AI BI Agent
18:30 Your Jobber diary
Without bymoin. Snow will close the roads. 18 customers are booked tomorrow. You spend your evening making 18 calls. Evening lost.
With bymoin. The bymoin agent calls all 18 at once. Every customer picks a new day. 6 minutes.
Simulated day · AGENT-06 Self-Hosted Voice Broadcast Platform
21:04 Contact form on your website
Without bymoin. Sara has water on her kitchen floor. You are at home. You reply at 08:10. She already booked someone else. Job lost.
With bymoin. The bymoin agent replies before she asks anyone else. A fix, a time and the price. 13.5 seconds.
Times from a recorded live run · names changed · AGENT-01 Autonomous Speed-to-Lead Agent
02:17 Contact form on your website
Without bymoin. A pipe bursts at 2 am. You are asleep. Tom waits until morning with water everywhere. Home flooded.
With bymoin. The bymoin agent wakes your on-call engineer. Help is on the way. 9 seconds.
Simulated day · AGENT-01 Autonomous Speed-to-Lead Agent
In this one day, the bymoin agents answered 22 customers and booked 3 jobs.
09:02 Your Gmail inbox
Without bymoin. Your lab bills 7 crowns. You ordered 6. Nobody counts them. You pay for a crown you never got. Paid for nothing.
With bymoin. The bymoin agent checks every line. Wrong count found. Invoice held. 4 seconds.
Simulated day · AGENT-04 Invoice Extraction Agent
11:12 Your clinic phone
Without bymoin. Emma's son knocked out a tooth. You are with a patient. She gets voicemail and calls the next clinic. Patient lost.
With bymoin. The bymoin agent answers the call. Tooth in milk, visit at 3 pm. 1 minute.
Simulated day · AGENT-02 AI Receptionist with Missed-Call Text-Back
13:40 Chat on your website
Without bymoin. A patient asks if you take her insurance. She waits for a call back, then asks another clinic. Patient waits.
With bymoin. The bymoin agent answers from your insurance page. Correct answer, with the source. 3 seconds.
Simulated day · AGENT-03 Cited-Answer Support Chatbot
16:20 Slack
Without bymoin. You want to know which treatment brings the most money. Your manager loses a day to spreadsheets. A day lost.
With bymoin. The bymoin agent reads your bookings and payments. Implants, $64,200. 20 seconds.
Simulated day · AGENT-07 AI BI Agent
18:30 Your calendar
Without bymoin. The dentist is ill tomorrow. 24 patients are booked. Your front desk spends two hours on the phone. 2 hours lost.
With bymoin. The bymoin agent calls all 24 at once. Every patient picks a new time. 8 minutes.
Simulated day · AGENT-06 Self-Hosted Voice Broadcast Platform
21:04 Contact form on your website
Without bymoin. Leo broke a tooth and it really hurts. The clinic is closed. You reply at 08:10. He already went to another clinic. Patient lost.
With bymoin. The bymoin agent replies before he asks anyone else. Advice, a time and the price. 13.5 seconds.
Times from a recorded live run · names changed · AGENT-01 Autonomous Speed-to-Lead Agent
23:40 Contact form on your website
Without bymoin. Ana wants a cleaning next week. You are asleep. She books with the clinic that answers first. Booking lost.
With bymoin. The bymoin agent books her in. Tuesday at 10:00 is booked. 11 seconds.
Simulated day · AGENT-01 Autonomous Speed-to-Lead Agent
In this one day, the bymoin agents answered 28 patients and booked 3 visits.
09:02 Your Outlook inbox
Without bymoin. An expert witness bills the same 6 hours twice. Nobody checks the lines. You pay $900 too much. $900 lost.
With bymoin. The bymoin agent checks every line. Double billing found. Invoice held. 4 seconds.
Simulated day · AGENT-04 Invoice Extraction Agent
11:12 Your office phone
Without bymoin. James is locked out of his flat. You are in court. He gets voicemail and calls the next firm. Client lost.
With bymoin. The bymoin agent answers the call. Intake in Clio, call back at 2 pm. 1 minute.
Simulated day · AGENT-02 AI Receptionist with Missed-Call Text-Back
13:40 Chat on your website
Without bymoin. A visitor asks if you handle work visas. The question waits until tomorrow. Client waits.
With bymoin. The bymoin agent answers from your services page. Correct answer, with the source. 3 seconds.
Simulated day · AGENT-03 Cited-Answer Support Chatbot
16:20 Teams
Without bymoin. You want to know which area bills the most hours. Someone spends a day building a report. A day lost.
With bymoin. The bymoin agent reads your time entries in Clio. Employment law, 412 hours. 20 seconds.
Simulated day · AGENT-07 AI BI Agent
18:30 Clio
Without bymoin. The court is closed tomorrow. 12 clients have hearings. Your assistant calls them one by one all evening. Evening lost.
With bymoin. The bymoin agent calls all 12 at once. Every client knows the new date. 5 minutes.
Simulated day · AGENT-06 Self-Hosted Voice Broadcast Platform
21:04 Contact form on your website
Without bymoin. Nadia was fired today with no notice. The office is closed. You reply at 08:10. She already has a lawyer. Client lost.
With bymoin. The bymoin agent replies before she asks anyone else. First advice and a free call at 10 am. 13.5 seconds.
Times from a recorded live run · names changed · AGENT-01 Autonomous Speed-to-Lead Agent
01:30 Contact form on your website
Without bymoin. A driver needs help after a crash. You are asleep. He signs with the firm that answers first. Client lost.
With bymoin. The bymoin agent replies and books a call. Intake in Clio, call at 9 am. 12 seconds.
Simulated day · AGENT-01 Autonomous Speed-to-Lead Agent
In this one day, the bymoin agents answered 16 clients and booked 3 consultations.
Chapter 2 · What it costs
A study of 2,241 US firms measured how fast they answered new leads. 23% never replied. Put in your own numbers below to see what waits in your inbox.
Your turn. Put in your own numbers and see how much you are losing.
Your numbers
Change any number. The total on the right updates as you type.The total above updates as you tap.
How I worked it out
Your numbers stay in this page. Nothing is sent.
Source: Oldroyd, McElheran and Elkington, "The Short Life of Online Sales Leads", Harvard Business Review, March 2011. The 42 hours and 23% come from an audit of 2,241 US firms. The 7× comes from the same authors' analysis of 1.25 million leads.
Stop losing the late ones. Bring these numbers to a 20-minute call. I show you which agent wins most of them back.
Chapter 3 · The fix
Chatbots send a set reply. Platforms charge you every month. A custom-built agent reads each message, uses your real prices, works inside your systems and belongs to you.
Customer, Sunday 7:42 am · simulated exampleHi, my boiler is leaking. Can someone come today, and what does a call-out cost?
Thanks for your message. We will get back to you within 2 business days.
Customer, 10 minutes laterSo can someone come today?
No reply. The customer is still waiting.
Customer, Sunday 7:42 am · simulated exampleHi, my boiler is leaking. Can someone come today, and what does a call-out cost?
Sorry to hear that! Please choose an option: Book a visit, Our services, Contact us.
Customer, 10 minutes laterI need someone today.
The same menu is sent again.
Customer, Sunday 7:42 am · simulated exampleHi, my boiler is leaking. Can someone come today, and what does a call-out cost?
Yes, we cover Sundays. An emergency call-out is $120 and includes the first hour. I can send someone at 10:30 or 1:00 today. Which suits you?
See the difference on your own leads. The $299 pilot runs on real enquiries from your business.
Chapter 4 · Proof
Five agents for businesses like yours. Each one has a fixed price and starts with a $299 pilot. The lead agent has a private live demo.
Reads every new lead, scores it hot, warm or spam, and sends a personal first reply in seconds.
Answers the calls a small firm misses and texts each caller back within 30 seconds.
$299 pilot · live in 14 daysAnswers customer questions only from your own pages and PDFs, and names the page each answer came from.
$299 pilot · live in 14 daysReads supplier invoices, checks the arithmetic and writes draft bills for your review.
$299 pilot · live in 14 daysDrafts one true, personal first line for each cold email, and you review every line.
$299 pilot · live in 14 daysChapter 5 · Your business
These are the six industries I build for most. If your business runs on enquiries, calls or paperwork, it fits too.
Pick your industry, then see an example reply.Swipe to pick your industry, then see an example reply.
I build the agent into the tools you already pay for. Your team learns nothing new, and you pay no per-seat fees.
Follow one lead through your tools
Tap a station to pick the tool you use.Use something that is not listed? If your team logs in to it, I can usually connect your agent to it. Ask me on a call.
Ask about your toolsChapter 6 · How we start
Try it on your real leads first. The pilot fee comes off the build.
About 30 minutes of your time. You share access to your form and CRM, and we agree one success test in writing.
I build it into your tools and test it on your real past enquiries.
Every new lead gets the answer it asked for, and hot leads reach your phone.
I adjust anything you want, so it sounds exactly like your business.
The 14 days start on the day I have everything I need from you: access to your tools, a sample of past enquiries, and your prices and policies. The refund applies when the pilot misses the success test we agreed in writing on Day 1.
Chapter 7 · The price
Start with a pilot on your real leads. Build only if it passes. Care is optional.
Founding offer. The first 3 clients of each agent get the first month of care free, in return for a case study.
Your first year in total $1,200
$299 pilot + $901 build = $1,200Each extra lead source or tool connection costs $600. You pay your own AI and hosting bills, about $1.50 per 1,000 leads.
Chapter 8 · If something goes wrong
Owners ask this first. Press a worry to see what the agent does, and what you get if the pilot does not work.
Start with a $299 pilotChapter 9 · For larger teams
Four systems for teams that run AI in production. Security answers and system design are on the enterprise page.
Phones a list of people with a recorded message, run from any phone browser.
See how it works →Turns plain-English questions into checked answers with sources, using four agents.
See how it works →Gives any language model safe access to company tools through one gateway.
See how it works →Watches AI agents in production and flags answers that drift.
See how it works →
Chapter 10 · Who builds it
I'm Moin. ByMoin is my own practice. I plan, build and look after every agent myself, so the person on your first call is the person who writes your agent.
I have built an agent that answers every new lead in seconds and a platform that phones hundreds of people from any phone's browser. Now I build the same kind of agent for businesses like yours.
Chapter 11 · Questions
Ten short answers. Ask me anything else on the call.
Ask me on a callNo. Each agent reads what the customer asked, works out the best answer from your own information, checks it, then replies. It handles tricky and urgent questions too.
The pilot costs $299. The build costs $1,200, and the $299 comes off it. Care costs $149 a month if you want it. Each extra lead source or tool costs $600.
No. I build the agent into the tools you already use: your forms, inbox, CRM, sheets and chat apps.
Yes. The agent says it is an AI assistant for your business. Customers can ask for a person at any time, and the chat comes to you.
It answers only from your own prices, hours and policies, and it checks each reply before sending. When it is not sure, it hands the chat to you. Every reply is logged, so you can see what it said.
Your data stays in your own accounts. The security page shows where it goes, step by step.
You do. You own the accounts and the agent, and you get the full code. You pay no per-seat fees.
We agree one success test in writing on Day 1. If the pilot misses it, you get the $299 back.
You decide. If you go ahead, the $299 counts toward the build. Care is optional.
Your agent runs in your own accounts. You own the code, the accounts and a written guide, so another developer can take over.
Chapter 12 · Start
Three answers and one minute. No payment. Then you pick a time for a 20-minute call, and you get one fixed price in writing.
Chapter 13 · Read more
Short posts from real builds, each linked to the case study behind it.
Why one chatbot cannot answer business questions reliably, and how a router, retriever, analyst and validator give verified answers.
AI systems degrade silently. How to trace every call, score answer quality automatically and alert on quality, not just uptime.
A practical guide to AI lead qualification: a deterministic gate, a model that explains its reasoning, and routing that decides the next step in seconds.